Edit highlight: Mistake: Should be Video Rental Shopts and notice the two characters at the end of my explanation mark that I didn't put there and sadly I don't have permissions to change my titles like some other people have which really adds onto my misery now. I think I made those mistakes due to the frustration whilst typing and I don't mean all video rental shops just my local one.
Take look at this:
A very rare perfectly good night planned all ruined just because of careless customers who don't take care of the discs and idiots at the shop (noticing a sloppy lazy looking boy and girl there today in uniforms!) who don't bother to check them.
Four out of five discs badly scratched or some of which will cause problems during playback. I checked the labels on the disc just incase they are the wrong ones but not the back of the discs as I never had a problem from years ago. I expected them to be checked before they are put back on the shelves!
If it had been one or two discs I woudn't have got so frustrated but as this is a rare moment with the amount damaged, I have been let down so badly and I felt so devasted that it made me jump up and down hitting my head on the ceiling yelling in anger!!!
Sorry if this might sound like abnormal behaviour but as above I have been let down, robbed of a good night and I feel treated abnormally with the amount of shoddy rental goods from a local shop yet again! This quality of service is worse than buying poor quality pirated movies discs except with brand names on them and I can't even play some.
I am going to go back there on Monday, I feel like having a go about their trendy front covers and logos and demand my money back and a complaint about the poor quality service. Otherwise they are not having the discs back and I am going to send them to the trading office. They can call the police if they want or overcharge me I don't care I am not paying for something shoddy because they no longer care about the quality of my purchase as demonstrated now.
Oh and no swearing is involved from my side. Only anger at paying a premium price and I get carelessness from the renting shoddy goods which has ruined my night which I have been waiting for a long time. My first time back in a long time to the video rental store and this is all I get shoddy decorated goods.
It seems they spend more time or effort protecting the discs from copying and making it difficult to read than protecting the discs on return from people who damage them and the customers interests on viewing them.
They got some things right: Taking my money and protecting the discs from being read or me seeing it apart from one newer disc.
What do you think?
Sorry about how angry or frustrating that sounds but what would you do if it happened to you?
This post has been edited by Deepsycher: 23 June 2007 - 04:44 PM