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Sprint Sprints From Customers ??/??/07 ?
#33
Posted 19 July 2007 - 11:53 AM
Hah more on this...
http://tech.msn.com/...?...4>1=10240
And Bond, when i said that their cell service isn't what keeps them afloat, is that Sprint is a large tech firm, they have their hands in a lot of stuff. In fact this new article points out how much money they lost on cell services over a year after snagging Nextel.
http://tech.msn.com/...?...4>1=10240
And Bond, when i said that their cell service isn't what keeps them afloat, is that Sprint is a large tech firm, they have their hands in a lot of stuff. In fact this new article points out how much money they lost on cell services over a year after snagging Nextel.
#35
Posted 19 July 2007 - 11:54 PM
I just found this site and this is the first I've heard of the Sprint customer firings. I'm not a Sprint user, but a few weeks ago, my yard man asked me to pay his phone bill because he was past due and about to be cut off. It took me two full days just to give Sprint my money! The website was down. I called the customer service number, entered his phone number, pressed 2 for Billing. It rang about 10 times and then I got a recording saying, "We cannot take your call at this time." Line goes dead!
Now I was not calling to complain. I was trying to pay a bill. This happened repeatedly. I finally called a sales number, landing at a call center in the Philippines. The guy listened to me as I got increasingly indignant. He said he would transfer me to customer service.
Yep, I got the same line where I was hung up on. And they did it again.
And the thing that really irritated me is that they had sold this man, who does not make a lot of money, a $500 phone that has features he has no earthly idea how to use, and if he does use them they will cost a fortune, (like it gets television) plus they signed him up for 1000 minutes a month, when he uses about 400. I looked on their website and the only phone that had a list price of $499 was being offered for $9.95 with a contract, rebates, web purchase, etc. And he's paying interest on the damned phone.
When I finally got someone on the phone to take my payment, I told her that my contract with Verizon was coming up and they had really insured that I was not going to switch to Sprint. What a horrible, horrible company. And I wonder if all my calls counted against him as a pesky customer.
Now I was not calling to complain. I was trying to pay a bill. This happened repeatedly. I finally called a sales number, landing at a call center in the Philippines. The guy listened to me as I got increasingly indignant. He said he would transfer me to customer service.
Yep, I got the same line where I was hung up on. And they did it again.
And the thing that really irritated me is that they had sold this man, who does not make a lot of money, a $500 phone that has features he has no earthly idea how to use, and if he does use them they will cost a fortune, (like it gets television) plus they signed him up for 1000 minutes a month, when he uses about 400. I looked on their website and the only phone that had a list price of $499 was being offered for $9.95 with a contract, rebates, web purchase, etc. And he's paying interest on the damned phone.
When I finally got someone on the phone to take my payment, I told her that my contract with Verizon was coming up and they had really insured that I was not going to switch to Sprint. What a horrible, horrible company. And I wonder if all my calls counted against him as a pesky customer.
#37
Posted 20 July 2007 - 12:58 AM
Why wouldn't a yardman want televsion on his phone?
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#40
Posted 20 July 2007 - 06:27 PM
To me the display of a phone might be too small and I refuse to watch horribly compressed streaming videos with blocks and colour fading for entertainment.
My television days maybe over soon.
Outline:
The more quantity of channels they pack in the less quality I am noticing over the years.
My television days maybe over soon.
Outline:
The more quantity of channels they pack in the less quality I am noticing over the years.
This post has been edited by Deepsycher: 20 July 2007 - 06:30 PM
#41
Posted 20 July 2007 - 06:48 PM
Sprint PCS:
Poor Customer Service
People Complaining (about) Shit
Personal Communication Shitbrick
i hate sprint..and so do these peeps.
http://www.loganet.n...kes/sprint.html
http://www.ctyme.com/sprint/index.htm
http://www.planetfee...topic_id=280133
http://www.tomshardw...nt-sucks-indeed
http://www.bigpinkco...4/sprint-sucks/
Poor Customer Service
People Complaining (about) Shit
Personal Communication Shitbrick
i hate sprint..and so do these peeps.
http://www.loganet.n...kes/sprint.html
http://www.ctyme.com/sprint/index.htm
http://www.planetfee...topic_id=280133
http://www.tomshardw...nt-sucks-indeed
http://www.bigpinkco...4/sprint-sucks/
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#42
Posted 20 July 2007 - 06:57 PM
As a joke:
Sprint PCS
Shamefully penalizing raking income now threatening problemizers Cancelling Some
Seriously punishing real innocence not the
Problematic Customers Shamefully
Or
Seriously punishing real innocence not the
Problematic Customer's Stupidity
Using your last three words directly:
Service promises really incompetent nonsensical troubled Poor Customer Services
Or
Simply promises really incompetent nonsensicals troubling Phone Conversational Systems
Sprint PCS
Shamefully penalizing raking income now threatening problemizers Cancelling Some
Seriously punishing real innocence not the
Problematic Customers Shamefully
Or
Seriously punishing real innocence not the
Problematic Customer's Stupidity
Using your last three words directly:
Service promises really incompetent nonsensical troubled Poor Customer Services
Or
Simply promises really incompetent nonsensicals troubling Phone Conversational Systems
This post has been edited by Deepsycher: 20 July 2007 - 07:13 PM